When does my order ship out?
Most packages are shipped out the same day, provided that the order was placed before 12:00 PM PST and the payment has been cleared. Otherwise, packages are shipped out within 2 business days.
Do you do domestic and international shipments?
Which courier do you use?
We use FedEx Ground and Express to ship out orders securely. Prices may vary depending on shipping service and shipping location.
Palletized products are shipped via freight truck (LTL) due to its large size and heavy weight. You may be notified via phone or email if the product purchased fall under this category. Moving shipments of this size may become challenging and you may need extra equipment and manpower; freight truck companies may or may not be able to assist you.
Please make sure to inspect the shipment as soon as delivered. Note down any damages you see on the Bill of Lading (BOL) before you sign off on the delivery and let us know right away so we can assist you. Please let us know if you have any questions.